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Privacy Policy

Last Updated: May 24, 2023

This Privacy Policy governs the manner in which www.TheNinesTrading.com ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "your") of the website. This Privacy Policy applies to the website and all products and services offered by www.TheNinesTrading.com.

  1. Information we collect

    • We may collect personal identification information from you in various ways, including but not limited to when you visit our website, subscribe to our indicator, place an order, fill out a form, respond to a survey, or interact with other activities, services, features, or resources we make available on our website. The information we may collect includes, but is not limited to:

      • Your name

      • Email address

      • Contact information

      • Billing address

      • Payment details

      • TradingView username (if provided)

  2. Use of collected information

    • We collect and use your personal information for the following purposes:

      • To improve customer service: Your information helps us respond to your customer service requests and support needs more effectively.

      • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.

      • To process transactions: We may use the information you provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

      • To send periodic emails: We may use the email address you provide to send you information and updates pertaining to your order or subscription. It may also be used to respond to your inquiries, questions, and/or other requests.

  3. Protection of collected information

    • We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  4. Sharing of personal information

    • We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  5. Compliance with legal obligations

    • We may disclose your personal information when required by law or in response to valid requests by public authorities (e.g., a court or government agency).

  6. Changes to this privacy policy

    • We reserve the right to update or change this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to check this page periodically for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.

  7. Your acceptance of these terms

    • By using this website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website. Your continued use of the website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

  8. Contacting us

    • If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at support@theninestrading.com.

This Privacy Policy was last updated on May 24, 2023.

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